Our Working
Philosophy
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Client Centricity
Our clients are at the forefront when it comes to our priorities. Our goal is to achieve 100% client satisfaction by consistently exceeding expectation.
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Predictable Quality
We follow industry best practices when it comes to software designing and development. Our focus is to offer quality IT services on which our clients can rely upon.
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Honesty & Integrity
At Kays Harbor, ethical business practices form the foundation of a rock solid business partnership. We are clear communicators and maintain 100 % honesty and transparency.
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Talent Nurturing
We have an employee owned culture that fosters professional growth and development. We recognize that employees who feel supported and valued in turn provide the same level of care to our clients.
Our Approach to Technology Outsourcing Projects
We excel in designing and development of user centered software products that can fuel your business growth.
We are as nimble as a startup and as structured as an enterprise. We adapt quickly to your execution speed so that you can reap the benefits of technology outsourcing with least hassles.
ITERATIVE
DEVELOPMENT
COMPLETE
TRANSPARENCY
CLEAR
COMMUNICATION
Our Simple Process Helps You Start Your
Technology Journey In Just 4 Steps
From an initial enquiry to getting started with your project, the entire journey takes just 4 easy steps. Our onboarding process ensures near zero friction and least disruption to the existing client business.
Protecting Your Idea
Your idea is your baby, and its privacy is our top concern.
We start every relationship by signing a Non-Disclosure Agreement (NDA). That way, you can be assured that your Intellectual Property (IP) is in safe hands.
Sharing Your Vision
It’s essential to understand your end objective.
We set you up for a quick call with our business analysts and technical experts.
Tring… Tring. Let’s talk to understand your vision and the project objective.
Offering Free Consultation
Just sit back and relax while we do the thinking work for you.
As the next step, we will come up with a right technology solution to achieve your business goals, a plan of approach and the budget estimate.
Welcoming You Aboard
Liked our proposal? We knew you would.
Let’s get the stone rolling and start our journey together. Keeping the legalities clear, we sign a contract with you and get started with the work.
What Next? – A Project Methodology That Encompasses A Process Driven Approach
At Kays Harbor, our process driven approach coupled with our strong technical expertise ensure you get the best out of this partnership.
Regular Ongoing Communication
Our entire communication is maintained on Basecamp. Additionally, we will have weekly status update calls so that you are in complete control of your project.
Iterative Development
Your product is released in small parts. That ensures feedback is incorporated right from the beginning and re-work (along with unpleasant surprises) are avoided at later stage.
Transparent Billing
You receive weekly timesheets with clear view of efforts invested and future forecasts. It brings predictability to your project.
Source and Quality Control
All your source code resides on a versioning repository - SVN/Git/TFS. Test cases for every release are shared (on request) and issues are tracked in JIRA.
Maintenance & Support
A product well built is work just half done. It needs continuous care and improvement. We cover you up with 45 days post production warranty, and flexible support plans thereafter to match your business needs.
Relationships Built Upon Performance, Trust and Value
Thanks to our consistent performance in delivering predictable technology outsourcing benefits for our client, we are able to retain 80% of them year on year.
Benefit from our technology expertise now.
Still Have Questions For Us? Here Are A Few That Our Asked To Us Often
People Behind The Vision
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Satya Prabh Kathooria
12+ years of experience with Infosys. Co-holds a patent in IT Software testing. PMP certified.
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Manisha Kathooria
Extensive exposure in business automation and enterprise solutions. Strong background in healthcare IT and informatics.
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Vikas Kapuria
Heads the business development team and responsible for client relationships and satisfactory project delivery.
Our Journey
Reasons Why Our Clients Love Working With Us!
Fantastic company. Team at Kays Harbor is dedicated, hardworking and great professionals. Working with them constantly adds great value to our IT needs.
Kriss Smolka
CTO / Everest Snow, USA
We are especially impressed with their ingenuity and foresight, and their ability to propose solutions ahead of time.
Per Vinding
CTO / Proffsalg, Norway
Not only is their [Kays Harbor] work top notch, they are also very hardworking and honest individuals.
Dr. Kiran Bhat
CEO / Endowriter, USA
Kays Harbor helped us move our enterprise software application from an outdated system to an application that works with today’s technology.
Bill Burch
CTO, Wellbridge, USA
Our Top Service Offerings Include
Experience the difference.
Get a Free Consultation with our Experts